Good to know
Frequently asked questions
HOW DO I CHOOSE THE RIGHT SIZE?
Measure around your dog's head, just behind the ears, and compare it to our size chart. If your dog is between sizes, we recommend sizing up for a comfortable fit.
DOES IT COMPLETELY BLOCK OUT NOISE?
No product can fully eliminate sound, and we won't pretend this does. It's designed to muffle and reduce noise from storms, fireworks, and other loud triggers, taking the edge off rather than blocking it entirely.
WILL MY DOG BE COMFORTABLE WEARING IT?
The material is soft and breathable. Most dogs adjust within a few short sessions, especially if you let them wear it calmly at home before a stressful event, paired with treats and praise.
IS IT MACHINE WASHABLE?
Yes, machine wash cold and air dry. Avoid the tumble dryer to help the shape and elastic hold up over time.
HOW FAST DO YOU SHIP?
Orders ship within 3 business days of purchase. You'll get a tracking link by email as soon as it's on its way.
CAN I RETURN IT IF IT DOESN'T WORK FOR MY DOG?
Yes. We offer a 30-day, no-questions-asked money-back guarantee, so you can try it with confidence.
